New customers can request request a trial license if necessary.

Existing customers can obtain the latest stable version of ScrumWorks Pro Windows distribution from the ScrumWorks Pro Upgrade web site. Note, the upgrade distribution is identical to the distribution used for fresh installations.

1. Load the ScrumWorks Pro Upgrade web site in a web browser:
   http://danube.com/scrumworks/pro/upgrade
   
   
2. Enter your Case ID number and the maximum users in your license. These two values can be found by loading the ScrumWorks Pro Desktop Client and navigating to the "Help" menu. Select "About" from the "Help" menu and note the values for the "Case ID" and "Licensed Users"
   
   
3. Select the latest Windows platform distribution and download.
   The distribution file is an archive named: scrumworks-pro-version-win.zip
   
   
4. Extract the ZIP file into a temporary directory.
   

Before installing ScrumWorks, please review the ScrumWorks Server Hardware Recommendations to assist with selecting an appropriate server to host the ScrumWorks Pro Server component.

ScrumWorks Pro is compromised of a Client and a Server component. This guide assists with installing the Windows version of the ScrumWorks Pro server-side component. For more information about the ScrumWorks Pro system, please read the Quick Start Guide.

Upgrading: if you're upgrading from a previous version of ScrumWorks Pro or ScrumWorks Basic, please read the appropriate Windows Upgrade Guide.

Supplemental Installer Information:

• Select a "Destination Folder" Screen
  
  • You must install ScrumWorks Pro Server in a path without spaces.
    
    
• Click "Install" Screen
  ScrumWorks Pro is installed onto the server during this step. A list of files and operations will be displayed in the installer window.
  
  
  • If the installation did not complete successfully, the final screen shows what went wrong and how to find the log file that contains error information.
    
    
  • If the installation completed successfully, the ScrumWorks Pro Server Service will start automatically.
    
    
• After Server Installation
  Your installation can be accessed via a web browser once the ScrumWorks Pro service starts. It may take a few minutes for the service to start, so please be patient. Once the server is up, open a web browser on the local machine and point to: http://localhost:8080/scrumworks/
  
  If a web page loads with login options, your installation is successful, congratulations!
  
  Continue on to the documentation on installing and using the ScrumWorks Pro Desktop Client.
  
  
• To shutdown the ScrumWorks Pro Server, open your "Start Menu", and navigate to the ScrumWorks Pro Server folder. Click the "Stop ScrumWorks Pro Service" menu item.
  
  You can also stop the ScrumWorks Pro Server via the Services dialog in the Windows Control Panel Administrative Tools.
  
  
• By default, the ScrumWorks Pro Server will be started automatically the next time you reboot. Locate the ScrumWorks Pro Service in "Administrative Tools" > "Services" to modify start up options.
  
Please see our Support Resources with any questions or issues.

By default, ScrumWorks Pro is permitted to use up to 768MB of memory. If you would like to allow ScrumWorks Pro Server to use additional memory, run the memory.exe tool located under the utils folder inside ScrumWorks Pro Server folder and select the desired amount of Allocated Memory.

If you are running on Windows Vista, you will need to run the memory.exe tool as Administrator. Right click on the file and click "Run as Administrator".

You will need to restart the server for the changes to take effect.

Please note that if the allocated memory is too large, the service will fail to start. In this case, the amount of allocated memory needs to be lowered.

If you wish to transfer from a Hypersonic to a MySQL database, please read the Hypersonic-to-MySQL transfer documentation.

Caution: once transferred to MySQL, ScrumWorks Pro data cannot be transferred back to Hypersonic.