ScrumWorks Pro General FAQ

Q:  Does ScrumWorks Pro provide metrics to help forecast release completion?
A:  Yes. In Scrum, traditional task based metrics are replaced by reporting that analyzes the rate at which full product increments are completed. The forecast completion chart provides a graphical projection of schedule based on the rate at which team(s) complete work and the rate at which scope changes have affected the project.

Q:  Does ScrumWorks Pro scale to big sites?
A:  ScrumWorks Pro is used by some of the largest software development organizations in the world with hundreds of simultaneous users. ScrumWorks Pro is built on highly scalable and mature "Java Enterprise Edition" infrastructure. Rest assured that performance is a top priority for our development team as well. With each new release, our development team improves performance by profiling and eliminating bottlenecks.

Q:  How can I request new features?
A:  ScrumWorks Pro is as useful as it is today because of user feedback. While you are welcome to submit a support case, we would encourage you to consider submitting your feature ideas in our community portal so that others can vote and comment on your suggestion.

Q:  I want to integrate external applications or reports with ScrumWorks Pro, is that possible?
A:  Yes. ScrumWorks Pro offers a robust web services API for just such a purpose.

Q:  Our organization has many projects divided into programs, will ScrumWorks Pro allow us to host all our projects on a single ScrumWorks Pro server?
A:  Yes. A single ScrumWorks Pro server can host an unlimited number of projects.

Q:  What organizational configurations does ScrumWorks Pro support? For example, can I have multiple teams working against a single product backlog?
A:  ScrumWorks is a multi-user application designed for Scrum organizations from simple to complex enterprises:
Single team working on a single project
Single team working on single product and multiple releases simultaneously
Single team working on many projects
Multiple teams working on a single project
Multiple teams working on many projects

Q:  Is the free version of ScrumWorks being discontinued?
A:  No. The free version is being renamed ScrumWorks Basic and will continue to be maintained for the foreseeable future. Periodic releases of ScrumWorks Basic will continue containing minor feature enhancements and bug fixes. However, most new feature development will be focused on ScrumWorks Pro.

Q:  How is ScrumWorks Pro different than the "free" edition of ScrumWorks?
A:  ScrumWorks Pro includes substantial enhancements over the current freeware version. See the product feature comparison for details. ScrumWorks Pro also includes product support and upgrades.

Q: How does the ScrumWorks client-server system work?
A: Please see the Quickstart Guide Overview in the Documentation.

Getting Started with ScrumWorks Pro: Questions and Answers

Q:  What is the ScrumWorks Pro client-server architecture?
A:  ScrumWorks Pro is distributed as a client-server application for multi-user access. For a complete description, see the Quick Start Guide Overview in the documentation for a full explanation of the ScrumWorks Pro architecture.

Q:  What server platforms/operating systems are supported?
A:  The ScrumWorks Pro server is compatible with Windows XP/Vista/2003 & 2008 Server, Mac OS X 10.5+ 64-bit with Java 6, and Linux.

Q:  What are recommended hardware requirements for the ScrumWorks Pro Server?
A: Hardware recommendations depend entirely on intended usage, but we recommend ScrumWorks Pro Server be installed on dedicated hardware. A PDF whitepaper on hardware guidelines is available in the documentation.

Q:  What client platforms/operating systems are supported?
A:  The ScrumWorks Pro Desktop Client is compatible with Windows XP/Vista, Mac OS X 10.5+ 64-bit with Java 6, and Linux KDE windows manager. The ScrumWorks Pro Web Client is compatible with Internet Explorer 6 and 7, Mozilla/Firefox 3.0.x - 3.5, or Safari 4.0.

Q:  Does my organization need any special software on the client side to run ScrumWorks Pro?
A:  The ScrumWorks Pro Desktop Client requires the Sun or Apple Java Runtime Environment version 1.6 installed on each client computer.

Q:  Where can I download ScrumWorks Pro?
A:  You may request a download link and 35-day trial license by using the trial request form.

Q:  Is there a step-by-step README guide for installing ScrumWorks Pro?
A:  Yes, see the README for a simple, step-by-step guide on how to install ScrumWorks Pro and be up and running in minutes.

Q:  How fast can my group be up and running with ScrumWorks Pro?
A:  A fresh installation of ScrumWorks Pro can be up and running in minutes. We’ve taken steps to minimize the complexity of the installation. Forget about hours of complex configurations in obscure files. The ScrumWorks Pro Installation wizard guides you through some basic configuration screens and then automatically starts the server for you. Upgrading from ScrumWorks Basic is even easier because the wizard migrates your data for you.

Q:  Is training available?
A:  Yes. We have a library of pre-recorded tutorial videos on a wide variety of topics. In addition, we periodically hold live webinars to introduce new features and capabilities.